In-house CRM
Relationship, communication, task and performance workflows configured around the organisation.
All services
Connected systems, built around your workflow
IT management & development
In-house education technology gives us the freedom to configure workflows, integrations and automations around the way each provider operates.
Discuss this serviceCRMdeveloped in house
SMSdeveloped in house
LMScustom Moodle environments
Monthlyoperational analysis
The service
Capability that fits the organisation.
IncentED has built its own customer relationship management and student management systems in house. We also implement customised Moodle environments as learning management systems, creating a connected digital foundation for education delivery and administration.
Owning the core development capability gives us immense flexibility. We can build ad hoc workflows, forms, approval pathways, reminders, reports and automations that reflect the provider’s policies and everyday operations.
Our subscription model keeps the environment actively supported. We monitor system health and provide monthly analysis across student activity, education agents, marketing performance and other agreed indicators.
What we provide
Built as one connected service.
Every scope is tailored. These are the core capabilities commonly combined for education providers.
In-house SMS
Student administration, progression and reporting tools designed for practical provider operations.
Custom Moodle LMS
Purpose-configured learning environments with digital content, assessments and controlled integrations.
Automation & APIs
Ad hoc workflows and secure connections that move information between systems and reduce repeated work.
Problems we address
Designed for practical pressure points.
- 01Duplicate data and disconnected platforms
- 02Manual follow-ups and repetitive administration
- 03Generic workflows that do not reflect provider policy
- 04Limited visibility across students, agents and marketing
Ongoing oversight
Monitor. Analyse. Improve.
A managed subscription can include ongoing support, monitoring, incremental improvement and a monthly review of agreed data. The objective is to help leadership understand what the systems are showing and act on it.
Frequently asked questions
Do we need to replace every system?
Not necessarily. We assess what should remain, what should integrate and where replacement creates a clear benefit.
Can workflows match our policies?
Yes. Workflows and automations can be configured around your approved process.
What is included in monthly analysis?
The tailored scope may cover students, agents, enquiries, marketing, completion or other agreed indicators.
Discuss it management & development
Begin with a complimentary one-hour consultation to discuss your broad objectives.
Enquire about this service